01
DP Derm Care Plan
Long-Term Device Protection: The DP Derm Care Plan provides five (5) years of protection for your registered Dermapen 4 device from the date of Care Plan purchase. This extended coverage helps clinics protect their investment and maintain uninterrupted treatment services.
Replacement Coverage: Eligible customers may receive one (1) replacement device during the five-year coverage period if the registered Dermapen 4 device is lost, stolen, or damaged and the claim is approved by Dp Derm.
Protect Your Investment: The DP Derm Care Plan ensures your clinic is protected against unexpected incidents that could interrupt treatments or patient care.
Registered Device Coverage: The Care Plan applies only to the Dermapen 4 device registered at the time of purchase and must be associated with a valid device serial number.
Non-Transferable Protection: The DP Derm Care Plan is non-transferable and cannot be reassigned to another device, clinic, individual, or business.
02
Service Coverage
Five-Year Coverage Period: Coverage under the DP Derm Care Plan begins on the date of Care Plan purchase and remains active for five (5) consecutive years.
One Replacement Benefit: The Care Plan provides one (1) replacement Dermapen 4 device during the five-year coverage period if the registered device is lost, stolen, or damaged and the claim is approved.
Device Specific Coverage: Coverage applies only to the Dermapen 4 device registered at the time of Care Plan purchase and must be associated with a valid device serial number.
Non-Transferable Plan: The DP Derm Care Plan cannot be transferred or reassigned to another device, individual, clinic, or business.
Plan Expiration: The Care Plan automatically expires at the end of the five-year coverage period and does not renew automatically.
02
How It Works
Report the Incident: Contact Dp Derm Customer Support to notify our team if your registered Dermapen 4 device has been lost, stolen, or damaged.
Submit Documentation: Provide proof of Care Plan purchase, device ownership, and supporting documentation describing the incident. Photos or additional documentation may be requested, and a police report may be required in cases of theft.
Claim Evaluation: All claims submitted under the DP Derm Care Plan are reviewed by our support team to verify eligibility and documentation.
Replacement Device Issued: If the claim is approved, Dp Derm will issue a replacement Dermapen 4 device and arrange shipment to the registered clinic or purchaser.
Once a replacement device has been issued, the replacement benefit under the Care Plan is considered fulfilled. The Care Plan will remain active for the remainder of the five-year term, but no additional replacement claims will be eligible.
Ready to Protect Your Investment?
Protect your Dermapen 4 investment with the DP Derm Care Plan. For a one-time purchase of $2,000, your registered device is covered for five (5) years, providing protection if your device is lost, stolen, or damaged during the coverage period. With streamlined claim support and a replacement benefit available upon approval, the Care Plan helps ensure your clinic can continue delivering treatments without interruption. Contact us today at info@dpderm.com or (305) 552-0550 to enroll.